Smart Government UP | Urban Planning IND-35

Construction Permit Approval

Measures the duration for construction permit approvals from start to completion. In 2025, the average approval time was 787.5 days, processed primarily through the digital Sistem OSC 4.0 development plan portal.

Achieved Level 3 Target
Current Performance
Target
365 days (avg)
Baseline Year
Target Year
Lead Agency
Update Cycle
Last Updated

Performance Progress

Overall Achievement 100%
Baseline: days (avg) Target: 365 days (avg)

Indicator Overview

Construction permit processing is heavily streamlined by Perbadanan Putrajaya using the Sistem OSC 4.0 portal. This digital platform handles the submission and processing of all development plan approvals. In 2025, recent projects averaged an approval duration of 363 days, reflecting continuous improvements in municipal efficiency.

Indicator Requirements

Numerator

The sum in days of construction permits from start to completion.

Denominator

The total number of construction permits.

Evidence Requirements (Auditor Checklist)

Indicator 35 = A / B X 100 A. Numerator : Please state the total duration (days) for the approval of construction permits for the assessment year. (upload document of total days for construction permit from start of work to CCC) B. Denominator : Please state the total number of construction permits for the assessment year. (upload document)

Delivered By

Initiatives actively contributing to this indicator's achievement.

Sistem OSC 4.0 (Development Plan Portal) Perbadanan Putrajaya
Operational

Digital Submission & Processing of Development Plan Approvals

View Initiative

Standards Reference

ISO Ref.
MS ISO 37122:2019
Indicator ID
IND-35
Category
UP - Urban Planning
Data Source

Part of Component

Smart Government

Leveraging digital governance, data-driven policy-making, open data platforms, e-services, cross-agency integration, ...

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