Smart Living SF | Safety IND-59

Volunteer Smartphone Patrol (VSP)

Number of users registered in the Volunteer Smartphone Patrol (VSP) programme annually as a proportion of the city's total population. In Putrajaya, VSP is operated by PDRM (Putrajaya District Police Headquarters) and recorded 304 registered volunteers in 2026 — turning civilian smartphones into active community safety nodes for real-time crime reporting, monitoring, and collaboration with the Royal Malaysia Police.

Achieved Level 3 Target
Current Performance
Target
125200 registered VSP volunteers
Baseline Year
Target Year
Lead Agency
Update Cycle
Last Updated

Performance Progress

Overall Achievement 100%
Baseline: registered VSP volunteers Target: 125200 registered VSP volunteers

Indicator Overview

Putrajaya’s community safety technology ecosystem is anchored by the Volunteer Smartphone Patrol (VSP) programme, operated by PDRM Putrajaya District Police Headquarters. VSP empowers registered civilian volunteers to act as active safety nodes — using a dedicated mobile app to report suspicious activities, share real-time situational awareness, and collaborate directly with police duty officers. As of 2026, 304 VSP volunteers are registered in Putrajaya. The programme is integrated with the broader Program Bandar Selamat framework and complemented by the Integrated Smart Emergency Panic Button System, which connects physical panic buttons across Putrajaya’s public spaces to the Putrajaya Command Centre (PCC).

Indicator Requirements

Numerator

Number of users registered in the Volunteer Smartphone Patrol (VSP) yearly shall be calculated as the number of users registered

Denominator

City’s total population.

Evidence Requirements (Auditor Checklist)

Indicator 59 = A / B X 100 A. Numerator : Please state the total number of users registered in the Volunteer Smartphone Patrol (VSP) system for the assessment year. B. Denominator : Please state the total population in the local authority area for the assessment year.

Delivered By

Initiatives actively contributing to this indicator's achievement.

Integrated Smart Emergency Panic Button System Perbadanan Putrajaya
Operational

Dual-layer physical and mobile emergency response system connected to the PCC

View Initiative
Volunteer Smartphone Patrol (VSP) Royal Malaysia Police — Kuala Lumpur Police Contingent Headquarters, Putrajaya District Police Headquarters
Operational

Smart mobile platform and community safety collaboration with PDRM for real-time crime monitoring and reporting in Putrajaya

View Initiative
Program Bandar Selamat Perbadanan Putrajaya
Operational

Putrajaya's Safe City Programme — an integrated community safety ecosystem linking physical surveillance, volunteer patrols, and emergency response

View Initiative

Standards Reference

ISO Ref.
MS ISO 37122:2019
Indicator ID
IND-59
Category
SF - Safety
Data Source

Part of Component

Smart Living

Enhancing quality of life for all Putrajaya residents through smart healthcare connectivity, digital public safety (P...

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