Smart Initiative

Rapid On Demand (ROD) — Sharing Economy Transportation, Putrajaya

115,496 active ROD passengers across 5 Putrajaya zones in 2025 — IND-36 score of 92.25% (sharing economy transport users per 100,000 population)

Operational Since 2024 Level 3 (Leading Smart City) — IND-36: 92.25%
Lead Agency
Prasarana Malaysia Berhad

Supporting Agencies
Perbadanan Putrajaya
Kementerian Pengangkutan Malaysia
Suruhanjaya Pengangkutan Awam Darat

Key Metrics
jumlah penumpang aktif 2025 115,496 penumpang
jumlah penduduk putrajaya 125,200
ind36 score 92.25% (115,496 / 125,200 × 100)

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Rapid On Demand (ROD) — Smart On-Demand Transit for Putrajaya

Rapid On Demand (ROD) is Prasarana Malaysia Berhad’s app-based, on-demand bus service that connects Putrajaya’s residential presints to the MRT Putrajaya Sentral interchange hub. Unlike fixed-route buses, ROD uses a dynamic demand-responsive model — residents book a trip via the Rapid Bus app, and the service deploys buses based on real-time demand and optimal routing. This makes it a cornerstone of Putrajaya’s first and last mile connectivity strategy, enabling seamless integration with the Klang Valley MRT network.

In 2025, ROD recorded 115,496 active passenger trips across its 5 operational zones in Putrajaya — generating an IND-36 score of 92.25%.


2025 Annual Ridership — By Zone

Zone Zone No. Route Total Passengers
MRT Putrajaya Sentral – Presint 1 T508B MRT Putrajaya Sentral ↔ Presint 1 15,274
MRT Putrajaya Sentral – Presint 11 T512B MRT Putrajaya Sentral ↔ Presint 11 44,134
MRT Putrajaya Sentral – Presint 16 & 14 T513B MRT Putrajaya Sentral ↔ Presint 16 & 14 26,935
MRT Putrajaya Sentral – PICC T514B MRT Putrajaya Sentral ↔ Putrajaya International Convention Centre 26,965
Desa Pinggiran Putra – Desa Gemilang T515B Desa Pinggiran Putra ↔ Desa Gemilang Putrajaya 2,188
Jumlah Keseluruhan     115,496

Monthly Ridership Breakdown (2025)

Zone Jan Feb Mar Apr Mei Jun Jul Ogos Sept Okt Nov Dis Total
T508B 0 0 0 0 0 1,114 2,700 4,103 2,809 2,978 1,570 0 15,274
T512B 0 1,644 1,134 3,651 4,647 4,015 4,250 3,606 3,681 3,635 6,159 7,712 44,134
T513B 0 0 28 1,659 2,609 2,778 3,859 3,507 2,588 3,322 3,126 3,459 26,935
T514B 0 0 33 1,204 2,639 2,869 3,544 3,080 2,787 2,740 3,948 4,121 26,965
T515B 0 0 8 161 463 817 739 0 0 0 0 0 2,188
TOTAL 0 1,644 1,203 6,675 10,358 11,593 15,092 14,296 11,865 12,675 14,803 15,292 115,496

[!NOTE] Zone Notes:

  1. Zone T515B (Desa Pinggiran Putra – Desa Gemilang) was merged into Zone T514B effective August 2025.
  2. Zone T508B (MRT Putrajaya Sentral – Presint 1) was merged into Zone T512B effective December 2025.

Zone Performance Analysis

Zone Total Passengers Share (%) Status
T512B — Presint 11 44,134 38.2% Highest ridership — active residential zone
T514B — PICC 26,965 23.3% Steady growth — convention & institutional hub
T513B — Presint 16 & 14 26,935 23.3% Strong residential demand
T508B — Presint 1 15,274 13.2% Merged into T512B from Dec 2025
T515B — Desa Gemilang 2,188 1.9% Merged into T514B from Aug 2025

Ridership Growth Trend: Service launched progressively across zones from February 2025 onward, with aggregate monthly trips growing from 1,644 (Feb) to a peak of 15,292 (Dec) — demonstrating strong organic adoption as awareness and service maturity increased.


Service Model — Demand-Responsive Transit

ROD operates fundamentally differently from conventional fixed-route buses:

Feature Conventional Bus Rapid On Demand (ROD)
Route Fixed timetable and stops Dynamic — responds to real-time booking demand
Booking Walk-up App-based pre-booking via Rapid Bus app
Dispatch Scheduled On-demand — triggered by passenger requests
Capacity Full bus regardless of load Optimised fleet dispatch — right-size vehicles
Sharing Fixed Demand-pooling — multiple passengers per trip
Payment Cash / card Cashless — Touch ‘n Go, e-Wallet, Rapid app

This model makes ROD a true sharing economy transport service — qualifying under IND-36 methodology as active users share trip resources rather than booking dedicated private vehicles.


First & Last Mile Integration with MRT

All ROD zones are anchored to MRT Putrajaya Sentral as the primary interchange hub, enabling seamless multimodal journeys:

Journey Phase Mode Connection
Residential Presint → MRT Station ROD (on-demand bus) T508B / T512B / T513B / T514B
MRT Putrajaya Sentral → Klang Valley MRT Putrajaya Line Direct rail access to KL city centre
Return journey ROD (reverse direction) Same zone routes

This positions ROD as Putrajaya’s critical first and last mile solution — reducing private car dependency for the journey between home and the MRT network.


PSCB Blueprint Alignment

This initiative aligns with Smart Application 1.3: Smart Public Transport and 1.4: First & Last Mile Connectivity under the Putrajaya Smart City Blueprint (PSCB).

Objective: Increase the proportion of Putrajaya residents using shared, app-based public transport — reducing private vehicle trips and carbon emissions while maximising the catchment area of MRT Putrajaya Sentral.

Desired Outcomes:

  • Sustain IND-36 score above 90% through continued ROD service expansion and zone consolidation.
  • Increase ridership year-on-year through service quality improvements and app adoption.
  • Expand ROD coverage to additional presints not yet served.
  • Reduce private car modal share through integrated MRT-ROD journey planning.

Strategic Alignment

Framework Alignment
MS ISO 37122:2019 IND-36 — 92.25% (115,496 active users ÷ 125,200 population × 100) — Putrajaya 2025
MSCF Component Smart Mobility — Sharing Economy Transportation (First/Last Mile)
PSCB Thrust Thrust 1: Smart Transportation & Mobility
PSCB Application 1.3 Smart Public Transport; 1.4 First & Last Mile Connectivity
SDG 11.2 Provide access to safe, affordable, accessible & sustainable transport systems for all
SDG 13.2 Integrate climate change measures — reducing private vehicle emissions via modal shift
SDG 17.17 Encourage effective public-private partnerships (Prasarana–PPj–APAD)
Data Governance Ridership data maintained by Prasarana under APAD regulatory reporting framework; PDPA compliant
115,496 active Rapid On Demand (ROD) passengers in Putrajaya across 5 zones (2025) — IND-36 score: 92.25%.
ROD is an app-based on-demand bus service connecting Putrajaya presints to MRT Putrajaya Sentral.
T512B (MRT Putrajaya Sentral – Presint 11) was the busiest zone with 44,134 passengers (38.2% of total).
5 Rapid On Demand zones operate across Putrajaya — T508B, T512B, T513B, T514B, T515B.
Zone consolidation: T515B merged into T514B (Aug 2025); T508B merged into T512B (Dec 2025).
Service connects key residential presints directly to MRT Putrajaya Sentral interchange hub.
Rapid Bus App — on-demand booking, real-time bus tracking, cashless payment Dynamic routing algorithm — route optimisation based on real-time demand MRT Putrajaya Sentral integration — first/last mile connectivity hub Prasarana fleet management system — ROD bus dispatch and zone monitoring Touch 'n Go / e-Wallet payment integration APAD regulatory reporting system — ridership data & compliance

Initiative Details

Status Operational
Year Launched 2024
Domain
Rating Tier Level 3 (Leading Smart City) — IND-36: 92.25%
Lead Agency
Prasarana Malaysia Berhad

Impact Metrics

jumlah penumpang aktif 2025 115,496 penumpang
jumlah penduduk putrajaya 125,200
ind36 score 92.25% (115,496 / 125,200 × 100)
zon beroperasi 5 zon ROD (T508B, T512B, T513B, T514B, T515B)
zon terbesar T512B — 44,134 penumpang
mod perkhidmatan Bas atas permintaan (on-demand) melalui aplikasi Rapid

Strategic Alignment

Putrajaya Smart City Blueprint
Thrust 1: Smart Transportation & Mobility
Malaysia Smart City Framework
Smart Mobility — Sharing Economy Transportation (First/Last Mile)
UN Sustainable Development Goals
SDG 11 SDG 13 SDG 17

Supporting Agencies

Perbadanan Putrajaya
Kementerian Pengangkutan Malaysia
Suruhanjaya Pengangkutan Awam Darat
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