Smart Government UP | Urban Planning IND-02

Construction Permits Through e-Submission

Tracks the electronic submission of construction permits. In 2025, 1,819 out of 1,819 total development permit applications were submitted online through Sistem OSC 4.0, achieving a 100% digital submission rate.

Achieved Level 3 Target
Current Performance
Target
100 %
Baseline Year
Target Year
Lead Agency
Update Cycle
Last Updated

Performance Progress

Overall Achievement 100%
Baseline: % Target: 100 %

Indicator Overview

The processing of construction permits in Putrajaya is fully digitized through platforms like Sistem OSC 4.0 and E-Penggambaran. Perbadanan Putrajaya oversees this digital transformation, achieving a 100% online submission rate in 2025 with zero manual applications. This streamlines development plan approvals and business licensing management.

Indicator Requirements

Numerator

Total number of construction permits submitted through an electronic submission system.

Denominator

Total number of construction permits submitted through an electronic submission system and an in-person manual system (i.e. paper application).

Evidence Requirements (Auditor Checklist)

Indicator 2 = A / B X 100 A. Numerator: Please state the number of development permit applications made online for the assessment year. (upload the system-generated evidence) B. Denominator: Please list the total number of development permit applications (manual and online) within the local authority area for the assessment year. (upload document)

Delivered By

Initiatives actively contributing to this indicator's achievement.

E-Penggambaran Perbadanan Putrajaya
Operational

Digital Application for Filming Permits in Putrajaya

View Initiative
Sistem OSC 4.0 (Development Plan Portal) Perbadanan Putrajaya
Operational

Digital Submission & Processing of Development Plan Approvals

View Initiative
Sistem Pelesenan Putrajaya (Business Licensing System) Perbadanan Putrajaya
Operational

Online Commercial and Business License Management

View Initiative

Standards Reference

ISO Ref.
MS ISO 37122:2019
Indicator ID
IND-02
Category
UP - Urban Planning
Data Source

Part of Component

Smart Government

Leveraging digital governance, data-driven policy-making, open data platforms, e-services, cross-agency integration, ...

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