Smart Economy

Smart Economy drives Putrajaya's transition to a digitally-enabled, inclusive economic ecosystem — attracting investment, enhancing business productivity, and transforming the city's economic base from traditional public service dependency towards a diversified, innovation-driven model.

Key programmes under this domain include cashless payment rollouts across municipal facilities (e-Wallets, e-Kiosks), smart tourism platforms that provide real-time visitor analytics, digital property transaction systems, and enterprise digitalisation support for Putrajaya-based businesses. The integration of FPX-based online payment gateways, RFID systems, and the MyPutrajaya mobile commerce layer has substantially accelerated the adoption of digital financial tools among residents and businesses alike.

As Putrajaya's daytime population of over 450,000 workers and growing tourist footfall create distinct economic demand patterns, Smart Economy initiatives are calibrated to serve both the civil service community and the broader regional visitor economy. This domain operationalises the MSCF Smart Economy component by fostering innovation, supporting digital entrepreneurship, and reducing transactional friction across all municipal economic touchpoints.